Managing Workplace Conflict

Managing Workplace Conflict

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November 15: 9:30 a.m. - 12:00 pm

Managing Workplace Conflict covers the following issues: situations that lead to conflict; the Pinch model of conflict resolution; the neuroscience of conflict; tools to manage conflict; and techniques for personal anger management.

Greg Miller is the president of Crowflight Consulting. He holds a Master’s of Applied Behavioural Science in Organizational Development, his Executive Coaching Certificate and is a master trainer. He was the principal consultant for employee development in the HR branch of Agriculture Canada for over 20 years. He has designed and delivered numerous courses on supervisor development, time management, stress management, networking, resume writing, and managing change.

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November 15: 9:30 a.m. - 12:00 pm

Managing Workplace Conflict (November 15) covers the following issues: situations that lead to conflict; the Pinch model of conflict resolution; the neuroscience of conflict; tools to manage conflict; and techniques for personal anger management.

Greg Miller is the president of Crowflight Consulting. He holds a Master’s of Applied Behavioural Science in Organizational Development, his Executive Coaching Certificate and is a master trainer. He was the principal consultant for employee development in the HR branch of Agriculture Canada for over 20 years. He has designed and delivered numerous courses on supervisor development, time management, stress management, networking, resume writing, and managing change.