Sales & Rental Associates - Band, Piano, and Pro Audio Departments


Long & McQuade - North Vancouver


Until filled

Organization Description:

Long & McQuade is Canada's largest musical instrument retailer with 76 stores stretching from Victoria, BC to St. John's, Newfoundland. Founded in 1956 and still family owned and operated, Long & McQuade has become the preferred destination for both professional and amateur musicians alike. 

We offer:
•    a competitive compensation package
•    the Long & McQuade Benefits Plan (including Medical, Dental, Prescription Drugs, Short and Long Term Disability, Life Insurance and Travel Insurance) 
•    Optional Pension Plan (with contributions matched by Long & McQuade!) 
•    staff discounts on all of our cool gear
•    rental discounts
•    an in-house, four-level training program
•    a tension-free, non-commissioned sales environment
•    opportunities for advancement


Job Description:

Long & McQuade Musical Instruments is currently seeking a Full-time Sales and Rentals Associate at our NORTH VANCOUVER location for our band, digital home pianos, and pro audio departments. Band and piano applicants must have a firm understanding of piano theory and/or woodwinds or brass instruments. Pro audio applicants should have basic knowledge in sound and/or recording equipment


• Help our customers through the selling and renting of musical instruments and gear
• Define the individual needs of every customer and match those needs with the right combination of our products and services
• Demonstrate recommended products to customers and explain their features and benefits
• Answer telephone calls in a timely and professional manner
• Follow up on product orders with customers and suppliers
• Use our common sense approach with customers to troubleshoot and solve problems
• Maintain in-depth and current knowledge of our products, policies and procedures
• Attend weekly staff meetings and periodic training sessions
• Merchandise store to create an inviting environment for customers to shop
• Participate in store maintenance, warehouse duties, and other related tasks


• Must be a musician who plays at least one instrument
• Must be able to work weekdays, weeknights and weekends
• Excellent verbal communication skills
• Positive attitude and steady composure
• Proven strong work ethic and commitment
• High levels of energy and enthusiasm
• Ability to excel in a fast-paced environment
• Ability to recommend solutions in a confident and assertive manner
• Good organizational skills and attention to detail
• Previous experience in retail or sales is an asset

How to Apply:

Apply in person or by email. Please be assured that we review all applications received. However, you will only be contacted if we'd like further information or to set up an interview.


Starting salary $31,250/year and up depending on experience.

Contact Name: Joe Fernandes
Contact Email:
Contact Phone: 604-986-0911

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