Volunteer Coordinator


Theatre Under the Stars Musical Society


Mar. 26, 2019

Organization Description: 

Theatre Under the Stars Musical Society (TUTS) is non-profit professional/volunteer hybrid arts producer with a mandate to present quality family entertainment in the form of full-scale musical theatre productions, and provide training opportunities in performance and production to community members and aspiring professionals. TUTS achieves this through a unique collaboration between professionals and volunteers working together in administration, performance, production and venue operations. Presented at Malkin Bowl in Stanley Park, Vancouverites have long considered TUTS a summer cultural tradition with average attendance of approximately 40,000 patrons per year.

The 2019 Summer Season at Theatre Under the Stars continues the tradition of open-air musical theatre with the productions of Mamma Mia! and Disney’s Newsies, running in repertory from July 5th to August 17th.



Job Description: 

Reporting to the Operations Manager, the Volunteer Coordinator is responsible for recruiting, training and coordinating approximately 250 volunteers for the organization. The workload of this seasonal position varies from April to the end of August. The position entails full-time work in the months of May through half of July and then a smaller workload on a flexible schedule the remainder of the time.


• Screening and recruiting volunteers for Front-Of House theatre performances
• Developing and implementing volunteer policies, procedures and standards
• Conduction volunteer orientation sessions
• Providing leadership, support and coordinating training of the TUTS volunteers including motivating and enriching team performance
• Planning & conducting pre-show meetings and recognition events with Volunteer teams. 
• Consulting with Production Manager, Stage Managers, Box Office Supervisor, Front-Of-House Managers, and other staff regarding volunteer requirements, schedules and volunteer performance
• Confirming volunteers availability and scheduling volunteer shifts
• Creating weekly company newsletters during July & August
• Sourcing out recognition prizes for volunteers
• Tracking and recording volunteers hours and providing letters of confirmation/reference as required
• Providing backup to the rest of the administrative team as necessary
• Participate in set up and take down of volunteer areas
• Other duties, as assigned


Minimum Qualifications:
• Strong interpersonal skills, a positive disposition and ability to motivate others
• Ability to take initiative, proactively anticipate the needs of production, thrive in a busy team environment and work flexible hours
• Ability to organize, plan, prioritize, multi-task, and problem solve efficiently
• Ability to work both independently and collaboratively
• Minimum 2-3 years of relevant experience
• Excellent writing skills
• Excellent verbal communication skills
• Well-rounded personality with a strong sense of professionalism, work ethic, sense of humour
• Proficient skills and experience with Mac computers
• Broad knowledge of Microsoft Word, and Excel
• Passion for the Arts
• Excellent attention to detail

Additional Assets:
• Experience working with non-profit Arts organizations an asset
• Experience with Shiftboard or other database management software an asset
• Valid BC Drivers License an asset

How to Apply: 

Please email your resume and cover letter to:
Jill Fairclough – Operations Manager



Contact Name: Jill Fairclough
Contact Email: info@tuts.ca
Contact Phone: (604) 734-1917

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