Oct. 3, 2019
Gateway Theatre enriches the quality of life in Richmond and surrounding communities by creating outstanding professional theatre and serving as a dynamic hub for the performing arts. Incorporated in 1982, Gateway has grown into one of the largest professional theatre companies in the Lower Mainland. We serve the community through professional live theatre productions, theatre education for youth, and community venue rentals.
The Audience Services Supervisor oversees the delivery of excellent front of house services to patrons of the theatre plus ensures the smooth planning and execution of internal events. The position is permanent, full-time. Hours of work are office hours with occasional evenings and weekends.
Reporting to the Patron Services Manager the Audience Services Supervisor will
Oversee all FOH and Bar customer service
Manage the Volunteer Program
Supervise all concession operations
Oversee booking of Gateway facilities for all internally-driven events
Function as the Liquor License Resident Manager and ensure compliance with all regulations
3-5 years performing arts administration experience, including:
Front of House management
High standard of customer service
Excellent organizational skills and attention to detail
Strong verbal and written communications and interpersonal skills
Ability to prioritize, manage multiple projects and meet deadlines
Proven ability to manage others
A collaborative, innovative and flexible approach to work
How to Apply:
Please send a resume and cover letter outlining your suitability for the position to Greg Bricknell firstname.lastname@example.org
Gateway Theatre is committed to employment equity and request that any required accommodations be noted in cover letters. We thank all applicants, but only those considered for an interview will be contacted.
$38,000-$40,000 plus extended benefits including pension plan
Contact Name: Greg Bricknell
Contact Email: email@example.com