MANAGER ON DUTY/MANAGER ON DUTY ASSIST/BARTENDER (seasonal)
/Job Title:
MANAGER ON DUTY/MANAGER ON DUTY ASSIST/BARTENDER (seasonal)
Organization:
The Improv Centre
Deadline:
Nov. 2, 2026
Organization Description:
The Vancouver Improv Centre Society (The Improv Centre) is one of Vancouver’s leading and best known improv theatre companies. The Improv Centre (TIC) was originally established as a British Columbia registered Society under the name The Vancouver Theatresports League in 1981. It was founded to promote, develop, maintain and present improvisational theatre productions and presentations to local and visiting audiences in Vancouver. The Improv Centre office and 186-seat theatre are located on Granville Island.
We value integrity; diversity and inclusivity; artistic excellence; safety; commitment to continuous development and evolution; collaboration, partnerships, engagement and outreach; acknowledgement and action; fun and play!
Website:
Job Description:
This is a seasonal position combining the Manager on Duty (MOD), Manager on Duty Assist (MODA), and Bartender (BAR) roles. Employees will be trained in all three positions and may rotate between them as needed. However, they will only perform one position at a time. Reporting to the Front of House & Theatre Operations Manager (FOH&TOPSM), the Manager on Duty (MOD) oversees the front of house staff (bar, box office, volunteers) in the theatre during shows / events, and is responsible for providing leadership while on shift, and providing our patrons with an awesome TIC experience. They report any ideas, issues or concerns to the FOH&TOPSM in a timely manner. The Manager on Duty Assist (MODA) supports the MOD, who is the main leadership role on show shifts. Reporting to the Manager on Duty & Theatre Operations Manager, the Bartender is responsible for excellent customer service through the service of selling liquor, snacks, and other beverages at the bar.
Responsibilities:
● Provide guests with a positive professional experience during their visit
● In collaboration with the Box Office Attendant, approve of resolutions to patron issues such as comps, exchanges, waived fees, etc.
● Communicate with the Stage Manager to keep the show(s) running on time
● Provide leadership in emergency evacuation and first aid scenarios
● Open and close venue on programming nights safely and securely
● Send the FOH end of day report including attendance, bar sales, and patron issues at the end of a shift
● Opening / closing of the bar
● Oversee bar reconciliations
● Re-stock the bar and organize and operate work equipment
● Clean the bar, lounge and theatre
● Assist with inventory counts
● Prepare alcoholic and non-alcoholic beverages for bar and patrons
● Interact with customers, take orders, and serve snacks and drinks
● Access bar customers’ needs and preferences and make recommendations
● Comply with all food and beverage health regulations
● Manage sales initiatives such as gift certificates and special promotions
HOURS: This is a seasonal position comprised of weekends and evenings depending on show schedules and daytime weekly hours as needed. Weekly hours are not guaranteed, but typically range from 12 – 24 per week. Seasonal hires are expected to give full availability for weekends throughout the Holiday season. We also ask that all seasonal staff be available to work selected shifts between December 18th and January 3rd based on needs of the organization. Employees will be expected to be scheduled for Dec 24, 26, and 31. Seasonal positions are for 3 months, starting approximately on Nov 10, 2026 with the possibility to extend.
Qualifications:
● Exceptional customer service with outstanding people skills
● A minimum of 2 years in customer service and 1 year in bartending experience
● Working collaboratively and independently
● Experience in leading and training people and managing staff and volunteers
● Ability to problem solve under pressure
● Experience in venue / facilities management considered a strong asset
● Excellent verbal and written communications skills
● A passion for the arts and the non-profit sector
● A valid Serving it Right certificate
● Proficient computer skills and experience with POS systems
● Ability to lift up to 20 kg
How to Apply:
To apply, please email your cover letter, CV and 2 references to hiring@theimprovcentre.cawith “MOD/MODA/BARTENDER (Seasonal)” in the subject line by Monday November 2nd 11:59pm.
The Improv Centre is committed to building a skilled, diverse workforce reflective of Canadian society. We hope to receive applications from candidates with a broad range of backgrounds including, but not limited to race, ethnicity, indigeneity, disability, gender, gender identification and sexual orientation. We are very interested in increasing diversity within our staff. A plurality of lived experiences and perspectives is important to us.
We thank all candidates for applying; however, we only have the capacity to contact those selected for an interview.
Remuneration:
$19.38 per hour for Bartender plus tips, $21.83 per hour for Manager on Duty Assist and $22.93 per hour for Manager on Duty, plus vacation pay less statutory withholdings.
