Office Shift Manager
/Job Title:
Office Shift Manager
Organization:
Bass Coast Festival
Deadline:
Posting will remain open until the position is filled.
Organization Description:
Celebrating its 18th year, Bass Coast is an independent, artist-owned festival shaped by a shared love of cutting-edge electronic music, large-scale art installations, and an expressive and open-hearted community. Founded and led by Liz Thomson & Andrea Graham. Bass Coast has grown into one of North America's most respected festivals for forward-thinking curation, unique stages environments, an innovative approach to harm reduction, and extraordinary attention to detail. Recognized for its creative integrity and community spirit, Bass Coast has been awarded DJ Mag's Best Boutique Festival in North America for two consecutive years and named Best Midsize Festival in Canada by the Canadian Live Music Industry Awards. Set against the stunning landscape of the shared traditional territories of the Nlaka'pamux and Syilx Nations in British Columbia, it continues to be celebrated on a global stage.
Website:
Job Description:
The Office Shift Manager oversees administrative operations and ensures the on-site Bass Coast Office runs efficiently. Responsibilities include maintaining accurate records for keys, radios, vehicles, and machinery sign-out; tracking petty cash, credit cards, and purchase orders; printing signs and forms as needed; and responding to inquiries from suppliers, managers, staff, and artists. The shift manager will also manage the office volunteers. This is a busy, fast-paced role requiring calm multitasking and strong prioritisation. Two positions are available with different term lengths. Candidates must be available on-site from June 28–July 17.
Responsibilities:
Set up the printing station and stocking supplies. Set up the printing station and stocking supplies. Assignment and tracking of keys for all buildings on site. Assignment of keys for golf carts, trailers, trucks, cars and machinery. Assist with any printing requests for all departments. Control the use of Credit Cards and record usage. Issue Petty Cash and record all receipts. Issue and control of radios and charging stations. Knowledge of all managers and staff and communication channels. Festival site knowledge and map location familiarity. Greet and assist guests, staff, volunteers, VIPs, security and suppliers. Participate in meetings when needed.
Qualifications:
A post-secondary degree/certification in office administration or a minimum of three years of experience in office administration or relevant experience. Experience in the event industry is an asset but not required. A solid understanding of office administration procedures including data entry, communication protocol, de-escalation skills, and outstanding customer service. Strong multi-tasking skills. Practical experience with spreadsheets (Google Sheets). Excellent written and verbal communication skills. High level of critical thinking and strong problem-solving skills. Willingness and curiosity to learn. Enjoys organising, establishing and managing priorities with a sense of urgency. Self-motivated and willing to work alone or collaboratively with fellow colleagues. Capable of working in a constantly evolving environment. Passion for the high-pressure and fast-paced environment of festival production. Experience working or attending festivals and/or events is an asset. Must be legally eligible to work unrestricted in Canada.
How to Apply:
Bass Coast Project Ltd is an equal opportunity employer offering a fair, co-operative, respectful, safe, and healthy work environment. We conduct hiring on the basis of employment equity. Employment equity is designed to compensate for the nonexistence of a level playing field with regard to people’s experiences and job qualifications, given structural injustices and systemic discrimination that marginalize certain groups. Bass Coast welcomes and encourages applications from Indigenous people, Black people, people of colour, women, LGBTQ2SIA+ people, people with disabilities, people living in poverty, and newcomers to Canada.
COVID-19 Workplace Policy: Bass Coast Festival will continue to operate in accordance with provincial and local health guidelines and recommendations.
Application Process: To apply please fill out the application form.
Cover Letter & Resume: Demonstrate your interest in the position and fit for the duties and qualifications noted.
In your cover letter: Please respond to the following questions:
-Describe your experience in a busy administrative or office environment. How did you manage competing priorities and keep accurate records under pressure?
-Share an example of leading or training a team during a high-pressure situation. How did you keep communication clear and ensure tasks were completed effectively?
-Tell us about your experience with inventory, asset tracking, or resource management (such as keys, equipment, petty cash, or similar). What systems or processes did you use to stay organized?
Applications will only be accepted through the online application form. https://basscoast.festivalpro.com/form/EaBKCYbRRGOcXYKfMPnR/81
Application Deadline: Posting will remain open until the position is filled. We thank all applicants, but only those considered for an interview will be contacted. Please do not contact us directly about the application status.
Remuneration:
$22.50 per hour
