Student Conduct + Care Specialist
/Job Title:
Student Conduct + Care Specialist
Organization:
Emily Carr University of Art + Design
Deadline:
May. 27, 2026
Organization Description:
Situated on unceded, traditional and ancestral xʷməθkʷəy̓əm (Musqueam), Sḵwx̱wú7mesh Úxwumixw (Squamish), and səl̓ilw̓ətaʔɬ (Tsleil-Waututh) territories in Vancouver, Canada, Emily Carr University of Art + Design (ECU) is where creativity meets practice. Ranked among the world’s top 30 universities for art and design (QS 2024), ECU is recognized globally for its hands-on, practice-based teaching and learning environment that equips students to experiment, take risks and drive innovation.
Since 1925, ECU has championed bold ideas and emerging talent through a close-knit, studio-intensive setting that connects students with award-winning faculty, cutting-edge facilities, and real-world opportunities. Today, ECU serves more than 2,400 undergraduate and graduate students, along with thousands more through continuing studies, contributing to Canada’s cultural and creative sectors and shaping the future of art, media, design and research.
Having marked our centennial in 2025, ECU continues to ask what art and design can make possible.100 years in the making, we are shaping what comes next.
Website:
Job Description:
Permanent Full-Time Excluded Position
8:30am to 4:30pm / Monday to Friday
As a leader on the Student Engagement, Retention + Success team within Student Services, the Student Conduct + Care Specialist plays a pivotal role in creating a safe, respectful, and inclusive campus environment that supports student wellbeing, accountability, and learning. The Student Conduct + Care Specialist champions the university’s integrated approach to student conduct, care, and behavioral response. The Specialist oversees key student processes, investigations, outcomes, and case management in the areas of non-academic student conduct, sexual violence and gender-based violence, and threatening behaviours, ensuring responses are timely, equitable, trauma-informed, and aligned with institutional policy and provincial legislation.
Using a harm reduction, trauma-informed, culturally responsive, and procedurally fair approach, the Specialist supports students navigating complex non-academic matters that impact their safety, well-being, and ability to participate fully in the University community. Working as part of an integrated care model, the Student Conduct + Care Specialist is responsible for intake, triage, safety assessment, alternative resolution processes, and formal investigations related to non-academic student misconduct and sexualized violence. The Specialist ensures that processes are transparent, equitable, and aligned with institutional policy, human rights obligations, and principles of natural justice.
The role balances survivor-centered practice with respondent fairness, supporting learning, accountability, repair, and community safety. The Specialist collaborates closely with Academic Affairs, Student Accessibility Services, Counselling + Wellness, Safety + Security, Human Resources, and other campus partners to ensure coordinated and appropriate responses to student matters involving misconduct, violence, mental health crises, and interconnected risk factors.
This role leads prevention education initiatives and contributes to institutional reporting and continuous improvement efforts, playing a critical role in fostering a safe, inclusive, and respectful campus culture.
BENEFITS OF JOINING THE EMILY CARR COMMUNITY
• Enrollment in a comprehensive benefits package, including Dental Coverage, Extended Health, Disability Coverage and Life Insurance.
• Membership in the College Pension Plan.
• Competitive vacation and Professional Development benefits.
Responsibilities:
1. Case intake, assessment + management
• Serves as the primary intake lead for reports of non-academic misconduct, sexual and gender-based violence, and concerning or threatening behaviour, including complex and high-impact cases.
• Conducts comprehensive safety and behavioural risk assessments using established professional judgment frameworks and campus threat assessment best practices.
• Provides trauma-informed, survivor-centered responses while upholding principles of procedural fairness, neutrality, and due process.
• Develops and coordinates individualized support, safety, and academic continuity plans in collaboration with academic leadership and campus partners.
• Recommends sanctions as appropriate and monitors assigned sanctions.
• Maintains thorough, accurate, and confidential case documentation in compliance with University policy and the Freedom of Information and Protection of Privacy Act (FIPPA).
2. Informal + formal resolution processes
• Acts as a resource to the ECU community on matters related to student conduct, appeals, and complaints resolution.
• Leads and conducts informal resolution processes, including restorative or alternative resolution approaches focused on learning, accountability, and repair.
• Leads formal investigations in accordance with Emily Carr University policies, ensuring fairness, transparency, and adherence to procedural timelines.
• Gathers, assesses, and documents evidence; conducts interviews; and prepares written findings and recommendations.
• Liaises with Deans, faculty, and senior administrators regarding case outcomes and recommendations in consultation with supervisor.
3. Violence, risk, threat assessment + behavioural intervention
• Actively participates in violence and behavioural risk assessment processes using sector-aligned tools and interdisciplinary approaches.
• Contributes to coordinated risk mitigation planning as a member of campus threat assessment or behavioural intervention teams as assigned.
• Develops, implements, and monitors behavioural agreements, interim measures, and safety plans to support individual and community wellbeing.
• Serves as a designated backup representative on ECU’s Threat Assessment Team and participating in other committees and working groups as required.
4. Consultation, campus education + prevention
• Provides consultation and guidance to faculty, administrators, and staff regarding complex student matters, risk considerations, and appropriate responses.
• Leads the development and delivery of training and educational programming related to student conduct, consent, sexual violence prevention, restorative practices, and community expectations.
• Develops tools and communications to support student understanding of rights, responsibilities, and community standards.
5. Data + reporting
• Tracks, analyzes, and reports case trends and statistical data for annual reporting and continuous improvement purposes.
• Contributes to policy development and review processes to ensure alignment with BC legislation, sector best practices, and evolving campus needs.
• Supports preparation of institutional reports for senior leadership, President’s Executive Committee, and governance bodies as required.
6. Community + external liaison
• Builds and maintains effective relationships with community-based support services, police, legal services, and victim/survivor support organizations.
• Represents Student Services on internal and external committees and working groups, contributing subject-matter expertise on student conduct and campus safety.
7. Equity, Indigenization, + inclusive practice
• Applies an intersectional lens in all aspects of work, recognizing systemic and individual barriers that impact student access and success.
• Demonstrates commitment to Indigenization, decolonization, and reconciliation efforts in post-secondary education.
• Ensures responses are culturally responsive and attentive to the needs of marginalized and equity-deserving communities.
8. Performs other related duties as required.
Qualifications:
• Master’s degree in Higher Education Administration, Conflict Resolution, Criminology, Public Administration, Social Work, Counselling Psychology, or a related discipline.
• Minimum five (5) years of progressively responsible professional experience in student conduct administration, sexual and gender-based violence response, behavioural intervention, case management, or a closely related field, preferably within a post-secondary institution.
• Demonstrated experience conducting complex formal investigations, alternative resolution processes, or structured case reviews aligned with principles of procedural fairness and natural justice.
• Experience leading policy implementation, compliance reporting, and cross-departmental coordination related to student care, safety, or conduct management.
• Experience applying trauma-informed, survivor-centered, and harm reduction frameworks in complex or high-impact situations.
• Experience participating in behavioural intervention or threat assessment processes (formal training considered an asset).
• Experience developing and delivering prevention education, workshops, or training related to conduct, consent, violence prevention, or community standards.
• Demonstrated experience in student conduct administration within a post-secondary environment, including informal resolution, restorative approaches, investigations, interviewing, report writing, procedural fairness, and sanction management.
• Demonstrated experience drafting formal written findings, decision letters, case summaries, and institutional reports.
• Experience interpreting and applying legislation and institutional policy frameworks, including human rights obligations and privacy legislation.
• Experience working within interdisciplinary teams and navigating sensitive matters involving faculty, administrators, and students.
• Supervisory, mentorship, or project leadership experience considered an asset.
• An equivalent combination of education, professional training, and directly related experience may be considered.
• Strong knowledge of confidentiality requirements and applicable legislation, including the Freedom of Information and Protection of Privacy Act (FIPPA), and related institutional policies.
• Advanced understanding of trauma-informed, survivor-centred, and harm reduction approaches, with demonstrated ability to respond compassionately and effectively to individuals in distress.
• Working knowledge of critical incident response, threat and risk assessment, and campus safety practices, with the ability to exercise sound professional judgment in complex or high-risk situations.
• Demonstrated ability to support individuals experiencing distress or crisis with compassion, professionalism, and appropriate boundary-setting.
• Foundational expertise in conflict resolution, mediation, restorative justice, and alternative dispute resolution frameworks, informed by principles of accountability, repair, and community care.
• Strong understanding of relevant British Columbia legislation and policy frameworks, including the University Act, Bill 23 (Sexual Violence and Misconduct Policy Act), the Freedom of Information and Protection of Privacy Act (FIPPA), BC Human Rights Code, and duty to accommodate obligations.
• Demonstrated ability to maintain the highest standards of confidentiality, ethical practice, and discretion in sensitive and complex situations.
• Knowledge of student development theory, student support systems, and institutional processes that affect academic progression and student well-being.
• Experience conducting interviews, managing case documentation, and utilizing case management or institutional data systems with accuracy and attention to detail.
• Excellent analytical, organizational, and problem-solving skills, with the ability to manage competing priorities and meet time-sensitive deadlines in dynamic environments.
• Strong oral, written, facilitation, and presentation skills, with the ability to communicate patiently, diplomatically, and effectively across diverse audiences including students, faculty, administrators, and community partners.
• Demonstrated ability to build and sustain effective working relationships across campus and with external agencies, including community-based service providers.
• Proficiency with Microsoft Office applications, databases, spreadsheets, and student information or case management systems.
• Ability to work flexible hours as required to respond to incidents or emerging needs outside of traditional work schedules.
How to Apply:
To apply for this job, please visit https://ecuad.peopleadmin.ca. Competition closes on Wednesday, May 27, 2026.
Emily Carr University especially invites those who have demonstrated a commitment to upholding the values of equity, diversity, and inclusion and will assist us to expand our capacity for diversity in the broadest sense. In addition, to correct the conditions of disadvantage in employment in Canada, we encourage applications from members of groups that have been historically disadvantaged and marginalized. These include women, persons with diverse gender expressions and identities, persons of all sexual orientations, racialized persons, persons with disabilities, and First Nations, Metis, Inuit and Indigenous persons. All qualified people are encouraged to apply; however, Canadians and permanent residents of Canada will be given priority. While we thank all candidates for their interest, only those short-listed will be contacted.
Remuneration:
$81,724 to $108,966 per annum
