Venue Operations: Artist & Industry Front of House Volunteer
/ORGANIZATION:
Vancouver International Film Festival
DEADLINE:
September 22, 2025
ORGANIZATION DESCRIPTION:
The Greater Vancouver International Film Festival Society is a not-for-profit cultural organization that operates the internationally acclaimed Vancouver International Film Festival (VIFF) and the year-round program at the VIFF Centre. We thank the Musqueam, Squamish and Tsleil-Waututh Nations for their continued stewardship of the unceded and occupied land on which our work takes place.
VIFF is the home of film and film culture in Western Canada. Driven by curatorial excellence, VIFF encourages understanding of the world’s cultures through the art of cinema. We produce screenings, talks and events as a catalyst for a diverse community to discover, discuss and share the creativity and craft of storytelling on screen.
The Greater Vancouver International Film Festival Society is dedicated to accessible employment practices and committed to being an equal-opportunity employer. We value a diverse and inclusive workplace that is reflective of our community and encourage applications from members of communities that have been marginalized based on sex, sexual orientation, gender identity or expression, racialization, disability, political belief, religion, marital or family status, age, or status as an Indigenous person. Please feel free to advise us of any accommodation needs.
We believe that film has a unique ability to celebrate the complexity of the human condition and that it is our responsibility to steward that power toward creating meaningful change in our world. When you work at VIFF you are part of a friendly, dedicated team who are passionate about the transformative power of the cinematic experience.
ORGANIZATION WEBSITE:
http://viff.org/volunteer/festival/
VOLUNTEER OPPORTUNITY DESCRIPTION:
The Festival Venue Operations Department oversees the front of house operations of all Festival and Industry Events venues for the duration of the Vancouver International Film Festival. Responsibilities include supporting the VIFF box office, managing lineups, ticket scanning, ushering, guest and customer service.
RESPONSIBILITIES:
Reporting to the Venue Team Lead, the Venue Operations Front of House Volunteer assists with the front of house duties and box office operations at all Festival and Industry & Events venues. Responsibilities include:
Ushering
Scanning tickets
Managing lineups
Assisting the box office
Supporting special events including green room and red-carpet set-up
Venue clean-up
Providing excellent customer service
QUALIFICATIONS:
This role is good for someone who:
Works well in a high-paced environment
Enjoys working on a team
Has great customer service skills
Is able to adapt to change and maintain a positive, outgoing attitude
Has excellent communication skills
Could be a youth volunteer!
Please note that ushering positions are 18 and older, and the Rio and Fifth Avenue Cinema teams are 19+ only.
Mandatory orientation dates for Front of House Volunteers:
Saturday, September 27 (in-person) OR
Monday, September 29 (in-person)
HOW TO APPLY:
Please fill out the application linked below and select “VENUE OPERATIONS: Front of House Team”
We will call you for a 15-minute interview over the phone according to the availability you fill out in your application.
We appreciate your patience while we work through our queue of applicants.
