Registrar

ORGANIZATION:
Langley Community Music School

DEADLINE:
Until Filled

ORGANIZATION DESCRIPTION:
Langley Community Music School (LCMS) is a centre of excellence in music education. A non-profit charitable organization serving the community since 1969, the school is recognized for its comprehensive and innovative programming for students of all ages and levels. The organization is also a presenter of concerts to the community, with three concert series and a 250-seat recital hall.

WEBSITE:
http://www.langleymusic.com

JOB DESCRIPTION:
LCMS is seeking a Registrar to join its administrative team. The successful applicant will provide excellence in customer service and ensure frontline inquiries are handled positively and accurately, the registration process is smooth and efficient, and student records are well maintained. The Registrar also supports special events undertaken by the school.

If you are enthusiastic, professional, and would like to be part of a small, dynamic, collaborative team supporting music education and the performing arts, LCMS welcomes your application.

RESPONSIBILITIES:

• Responding to general inquiries about educational programs, scholarships, bursaries, concerts, and events, with a view toward student recruitment and event promotion

• Providing an exceptional standard of customer service across the school’s programs and initiatives, ensuring information provided by the Registrar’s Office is accurate, timely, consistent, and reflects positively on LCMS

• Processing student registrations and tuition payments in the school’s registration system, including data entry

• Working with the Accounts Manager and assisting with bookkeeping duties as required

• Supporting and assisting with the promotion of special events, including performances, festivals, master classes, community concerts, and other activities undertaken by the school

• Maintaining a shared handover log with other Registrar’s Office team members to ensure consistency of information and continuity of service

• Teacher studio scheduling and room coordination

• Internal communications with faculty, parents, and students

• Preparation of reports related to registrations, lessons, and financial transactions

• Monitoring re-enrollment and sending reminders as necessary

• Advising on registration policies, processes, and systems

• Assisting with the production of marketing and event materials as required (e.g., posters, concert programs)

QUALIFICATIONS:

• Minimum five years’ experience working in a professional office environment (non-profit or educational setting an asset)

• Completion of a post-secondary degree in a relevant field

• Knowledge of music (classical, jazz)

• Self-motivated, goal-oriented, energetic, and proactive team player who interfaces well at all levels of the organization

• Ability to work collaboratively and independently

• Excellent written and verbal communication skills, with the ability to multitask, prioritize, and meet deadlines in a fast-paced environment

• High attention to detail

• Second language an asset

HOW TO APPLY:
Please send your application by email to Carolyn Granholm, LCMS Principal, at cgranholm@langleymusic.com. We thank all applicants for their interest and advise that only those selected for an interview will be contacted. No phone calls, please.

Work is generally scheduled from 9:30am–4:00pm, Monday through Friday (30 hours per week). School office hours extend to 7:30pm on weekdays and Saturdays from 9:30am–1:30pm. Schedule flexibility to work the occasional later shift is an asset. Flexibility of hours during the training period will be required, within office hours.

REMUNERATION:
$34,500–$38,500 per annum, health savings account, and three weeks’ paid vacation