Visitor Services & Gift Shop Attendant

Job Title:

Visitor Services & Gift Shop Attendant

Organization:

Dr. Sun Yat-Sen Classical Chinese Garden

Deadline:

Apr. 26, 2026

Organization Description:

The Dr. Sun Yat-Sen Classical Chinese Garden, located in Vancouver’s historic Chinatown, is a cultural landmark dedicated to sharing Chinese heritage, art, and philosophy through a living garden experience. We offer visitors an opportunity to connect with nature, history, and culture through guided interpretation, exhibitions, and public programming.

Website:

http://vancouverchinesegarden.com/

Job Description:

The Dr. Sun Yat-Sen Classical Chinese Garden is looking for customer-service oriented individuals who are energetic, enthusiastic and have excellent communication and interpersonal skills to join the team. The Visitor Services & Gift Shop Attendant plays a key role in creating a welcoming and engaging experience for all visitors. This position supports daily operations in both Visitor Services and the Garden Gift Shop.

Responsibilities:

Visitor Services:
- Welcome and orient visitors to the Garden
- Provide customer service to Garden visitors with integrity, respect, and responsiveness.
- Provide information on history, exhibitions, and programs
- Assist with or lead guided tours
- Use a POS system to process admissions and transactions and respond to inquiries
- Support opening and closing procedures
- Assist with set-up and take-down of events, workshops, and programming
- Perform other duties as required

Gift Shop:
- Provide excellent customer service and product knowledge
- Process sales using POS system
- Maintain merchandising and shop presentation
- Restock and track inventory
- Assist with displays and seasonal product features
- Receive and organize deliveries

Position Type: Contract Full-Time (32 hours per week)
Compensation: $18.25/ hour
Shift (typical): Wednesday - Sunday
Job posting deadline is April 26, 2026

Qualifications:

- Completion of high school diploma (Grade 12 or equivalent)
- Strong communication and interpersonal skills
- Excellent customer service, professional, takes initiative, demonstrate good judgement and reliable
- Ability to multitask in a fast-paced environment
- Interest in arts, culture, or history
- Basic computer/POS skills
- Retail or visitor services experience is an asset

Eligibility & Equity Statement
All youth ages 15 to 30 are welcome to apply and will be considered. As part of our Canada Summer Jobs funding agreement, we will prioritize applicants who face barriers to employment, including:
- Indigenous youth
- Racialized youth
- Black youth
- 2SLGBTQI+ youth

Canada Summer Jobs Eligibility Requirements
To be eligible, applicants must:
- Be between 15 and 30 years of age at the start of employment
- Be a Canadian citizen, permanent resident, or person with refugee protection status
- Have a valid Social Insurance Number and be legally entitled to work in Canada
*Note: International students are not eligible for this position.

How to Apply:

PLEASE NOTE: No phone calls please.

Please submit your resume and cover letter to:
sherry.wong@vancouverchinesegarden.com

Remuneration:

$18.25/ hour