Operations & Facilities Manager

ORGANIZATION:
PRISMA (Pacific Region International Summer Music Association)

DEADLINE:
October 17, 2025

ORGANIZATION DESCRIPTION:
PRISMA is a classical music festival and summer academy for pre-professional orchestra students and enthusiastic audiences that runs for two weeks every June in Powell River, BC. Beyond the festival, PRISMA operates a year-round venue for concerts, rehearsals, workshops, and community gatherings. Together, these initiatives create opportunities for students, professional artists, and local residents to connect through music, while enriching the cultural life of the qathet region.

WEBSITE:
http://prismafestival.com/

JOB DESCRIPTION:
The Operations & Facilities Manager is PRISMA’s lead executor — the person who turns planning into action. This role ensures that venues and events run seamlessly by overseeing logistics, maintenance, and setup. The Operations & Facilities Manager plays a vital role in bringing the Senior Leadership Team’s vision to life and contributes valuable on-the-ground perspective to decision-making. They ensure that festivals, concerts, academy programs, and year-round venue operations (PRISMA Performing Arts Hub, opening March 2026) are safe, efficient, and functional. Working in collaboration with the Events & Outreach Coordinator and other staff, they help create welcoming experiences for participants and audiences.

RESPONSIBILITIES:

  • Translate Senior Leadership Team strategy into actionable execution plans.

  • Act as the organization’s representative to landlords and external venue operators for both year-round activities and festival events.

  • Serve as PRISMA’s primary liaison with external contractors such as caterers, hotels, and rental companies, in coordination with the Academy Manager, Guest Artist Liaison, and Artistic Director.

  • Manage relationships with PRISMA’s permanent tenants and subtenants, including rental agreements, rent collection, and ongoing communications.

  • Activate rental structures and policies for PRISMA’s facilities and equipment, in collaboration with the Events & Outreach Coordinator.

  • Manage and coordinate user access in collaboration with the Events & Outreach Coordinator.

  • Oversee operations and functionality for venues, including event setup/teardown, transitions, maintenance, and custodial needs.

  • Coordinate with staff and stakeholders on space improvements, inventory, safety, and operational readiness.

  • Supervise and direct the Volunteer Coordinator, Transportation Coordinator, production crew, bar managers, and seasonal event staff.

  • Integrate volunteers effectively into PRISMA operations and ensure they are supported.

  • Balance hands-on work with delegation, mobilizing staff and volunteers as needed.

  • Maintain clear communication channels to ensure operational requests are efficiently managed.

  • Work closely with program and event leads to provide logistical support for catering, box office, outreach, and community events.

  • Ensure compliance with safety regulations, contracts, insurance requirements, leases, and venue policies.

  • Anticipate operational needs and proactively resolve challenges as they arise.

QUALIFICATIONS:

  • Demonstrated experience in event and venue operations, ideally within a festival or performing arts context.

  • Experience supervising staff, contractors, and volunteers, with effective delegation skills.

  • Strong organizational and problem-solving abilities, with proven capacity to manage complex logistics under pressure.

  • Excellent communication and relationship-building skills with venues, partners, and service providers.

  • Proficiency in scheduling, inventory, and project management tools; experience managing budgets and vendor agreements.

  • Working knowledge of technical production needs (audio/visual, staging, lighting) sufficient to liaise with specialists.

  • Familiarity with health and safety regulations, emergency protocols, insurance, and risk management for public events.

  • Hands-on and self-sufficient, with the physical ability to lift and move event equipment (e.g., tables, chairs, instruments, staging).

  • Flexibility to work evenings, weekends, and irregular hours during festivals and events.

  • Valid driver’s license (comfort with larger rental vehicles an asset).

  • First aid or event safety training (or willingness to obtain) is an asset.

HOW TO APPLY:
Applications, including a résumé and cover letter in a single PDF, should be sent to development@prismafestival.com. PRISMA encourages both internal and external applications; qualified internal candidates will be given priority consideration.

REMUNERATION:
$30/hour. This position is based on 1,400 hours annually, scheduled flexibly in alignment with PRISMA’s festival planning and venue rental needs.

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