Seasonal Front of House Attendant

ORGANIZATION:
Arts Club Theatre Company

DEADLINE:
Nov. 14, 2025

ORGANIZATION DESCRIPTION:
The Arts Club Theatre Company is Canada’s largest year-round not-for-profit theatre company. The Arts Club offers the best in professional theatre and has staged over 650 productions. We are grateful to have our offices, rehearsal halls, workshops, and theatres on the unceded, ancestral, and traditional shared lands of the xʷməθkwəy̓əm (Musqueam), Skwxwú7mesh (Squamish), and Səl̓ílwətaʔ/Selilwitulh (Tsleil-Waututh) Nations.

We are British Columbia’s largest non-profit cultural employer—hiring more than 500 artists, staff, and crew to stage up to 20 shows annually. We educate and cultivate students and theatre lovers of all ages—over 2,500 people engage in our education and professional development programs annually. We support artists and other arts organizations through professional engagement activities, believing firmly that an investment in the industry benefits all. We are a major economic driver in the areas surrounding our venues—our theatres attract a quarter million theatre patrons to dine and shop in the South Granville, Olympic Village, and Granville Island neighbourhoods.

We also strive to provide a safer work environment, both physically and mentally, and we have made ongoing commitments to inclusion, anti-racism, and anti-oppression. We want the stories we work together to tell to have nuanced and varied perspectives.

WEBSITE:
https://artsclub.com/

JOB DESCRIPTION:
The successful candidate(s) will be experienced in offering the highest level of in-person customer service to guests, donors, visiting artists, patrons, and any other member of the public they encounter. We are looking for someone with prior experience working in a team environment, preferably within live theatre or the equivalent.

This is a seasonal part-time position where the successful candidate must be available to work a minimum of three shifts per week, with one of them on the weekend (four-hour minimum per shift). Work schedules are subject to fluctuation based on the show and rental schedule.

This position falls within UNIFOR, Local 3000 Union.

Salary: $18.76 per hour (according to the Unifor Collective Agreement)
Expected start date: Nov. 3, 2025
Duration: Nov. 3, 2025 to Jan. 4, 2026
Employment Type: Seasonal Part-time

RESPONSIBILITIES:
• Greet guests and assist with seating
• Resolve guest service issues
• Scan and tear tickets
• Provide a friendly and positive environment for guests, patrons, and staff

QUALIFICATIONS:
• Excellent communication skills
• Ability to work effectively in a team environment
• Ability to respond courteously and professionally to guest complaints or concerns
• Ability to multitask and remain calm in stressful situations
• Prior experience in a customer-facing service role
• Experience working with and among large groups of people
• Ability to climb stairs, stand for long periods, and carry boxes up to 20 lbs

HOW TO APPLY:
The Arts Club is dedicated to respecting, championing, and uplifting underrepresented voices and strongly welcomes applicants from all backgrounds. Please send your resume and cover letter to humanresources@artsclub.com with the subject line: Seasonal FOH Attendant – Arts Club Theatre Company – Your Name.

If you experience barriers in the application process, the Arts Club is happy to accommodate by offering alternative formats such as Word, PDF, audio, or video submissions, or by scheduling a face-to-face Zoom process.

Applications will be accepted until Nov. 14, 2025. Only shortlisted candidates will be contacted.

REMUNERATION:
$18.76 per hour