Administrative Coordinator

ORGANIZATION:
North Van Arts

DEADLINE:
August 10, 2025

ORGANIZATION DESCRIPTION:
The North Vancouver Community Arts Council (North Van Arts) is a grassroots, social-profit, charitable cultural organization dedicated to maximizing the intrinsic value of the arts in all media. Our mandate is to enable emerging and professional artists in all disciplines, to bridge cultures, and to build strong and healthy communities through the arts. We are a vibrant and dynamic organization of over 400 members with a proud history of serving the citizens of the North Shore and artists from throughout Metro Vancouver and beyond.

WEBSITE:
http://northvanarts.ca

JOB DESCRIPTION:
We are currently seeking a personable individual with strong organizational skills and technical abilities to successfully coordinate and complete administrative work for our vibrant and busy charitable organization. This is an excellent opportunity to gain valuable experience to progress your career.

Reporting to the Executive Director, the Administrative Coordinator is responsible for coordinating North Van Arts' membership and volunteer programs, as well as managing office administration at CityScape Community ArtSpace, including daily operations of the reception. This role involves interacting with artists, members, volunteers, and visitors.

RESPONSIBILITIES:

CityScape Reception:

• Greet gallery visitors; answer phone, email, and in-person inquiries; monitor general intake email inbox

• Open and close CityScape gallery for daily operations, including cash handling and key holder responsibilities

• Operate point-of-sale system for artwork and process workshop registrations

Volunteer Coordination:

• Recruit and onboard new volunteers into the volunteer program

• Coordinate with department managers to create a volunteer shift schedule

• Record and update volunteer contacts and log volunteer hours in CRM database

• Organize annual volunteer appreciation event

Membership Coordination:

• Update and maintain membership in CRM database

• Assist with renewal process for current members

• Create and send membership packages to new members, as needed

• Liaise with community partners enlisted in membership benefits program

• Train volunteers for special events

• Work closely with the Executive Director to facilitate the organization’s initiatives

Office Management:

• Order office supplies and equipment

• Coordinate facilities maintenance

• Champion new technologies and troubleshoot software issues

• Assist Art Rental Coordinator with rentals, sales, and monthly billing, as needed

QUALIFICATIONS:

Education and Experience:

• Minimum 6 months’ experience in administrative and customer service roles

• University education in an arts-related field is preferred

• Experience working with CRM databases

• Strong experience in customer service

• Excellent relationship-building skills with the ability to communicate and work effectively with a variety of stakeholders

• Ability to work independently and collaboratively

• Strong prioritization and time-management skills

• Experience coordinating volunteer groups is an asset

• Knowledge of the North Shore arts and culture sector is an asset

Competencies:

• Tech-savvy with proficient computer literacy

• Experience with Keela, Square, or Showpass

• Excellent writing, typing, and organizational skills

• Availability for evening and weekend hours as needed

• Strong verbal and written communication skills

• Excellent interpersonal skills

• Proficiency in MS Office (Word, Excel, Outlook)

• Strong multitasking and problem-solving skills

• Ability to handle cash

HOW TO APPLY:
Please submit a resume and cover letter by email to jointheteam@northvanarts.ca.
North Van Arts offers a welcome and safe space for all who engage with us, including our staff. We work towards providing opportunities and places of connection for a diverse community. We encourage applications from underrepresented members of groups, including, but not limited to:
▪ Indigenous Peoples (First Nation, Métis, and Inuit).
▪ People of colour.
▪ 2SLGBTQIA+ community.
▪ People living with one or more visible and/or invisible disabilities.
▪ Other groups who experience systemic barriers to participation.

Thank you for your interest in working with North Van Arts. Note that only those selected for an interview will be contacted.

REMUNERATION:
Starting salary is $29,952/year based on $24 per hour, plus a comprehensive extended health package (after 3-month probation).