Visitor Services Coordinator

ORGANIZATION:
Contemporary Art Gallery

DEADLINE:
Feb. 13, 2026

ORGANIZATION DESCRIPTION:
For fifty years, the Contemporary Art Gallery has played a key role in the cultural ecologies of Vancouver, operating as a threshold between the Lower Mainland and broader contexts for contemporary art nationally and internationally. With a primary commitment to presenting the work of early and mid-career artists from across Canada and around the globe, CAG champions art, artists, and ideas that challenge us to transcend the familiar, reimagine the possible, and deepen our understanding of ourselves, one another, and the worlds around us.

Building on its previous histories as an artists’ service organization and an artist-run centre, CAG has operated as a non-collecting public gallery since 1996. Currently housed in a 6,000-square-foot facility in downtown Vancouver, CAG is within close proximity of 2.5 million people in the Greater Vancouver Area.

CAG carries out its work on the unceded and ancestral territories of the xʷməθkʷəy̓əm (Musqueam), Sḵwx̱wú7mesh (Squamish), and səlilwətaɬ (Tsleil-Waututh) Nations. As a predominantly settler-led organization, CAG acknowledges its responsibility to each of these nations and is committed to building sustained, reciprocal relationships with Indigenous communities and supporting reconciliation and Indigenous sovereignty.

WEBSITE:
http://www.cagvancouver.org

JOB DESCRIPTION:
The Contemporary Art Gallery (CAG) is seeking a part-time, permanent Visitor Services Coordinator. This position works three days per week (Saturday, Sunday, and one weekday) from 10am to 6pm, with occasional evenings required. The role is primarily on-site, with an anticipated start date of early April 2026.

Reporting to the Assistant Director and working closely with the curatorial and communications departments, the Visitor Services Coordinator oversees front-of-house operations, including gallery reception, retail sales, volunteer management, and oversight of the Abraham Rogatnick Library. The ideal candidate is enthusiastic about creating a welcoming environment for visitors and volunteers and enjoys working collaboratively within a small team.

RESPONSIBILITIES:

• Manage front-of-house operations on weekends, including supervising weekend volunteers

• Oversee and coordinate all retail activity, including inventory management, in-store and online sales, displays, visual merchandising, and shipping

• Facilitate distribution, consignment, and outreach for CAG publications

• Support the production of artists’ editions

• Manage the gallery volunteer program in collaboration with the Assistant Curator, including recruitment, training, and scheduling

• Oversee the Abraham Rogatnick Library, including logbooks, cataloguing, and supervising library volunteers

• Monitor visitor flow and ensure galleries and public areas are welcoming and presentable

• Assist with planning and executing gallery events and programs

QUALIFICATIONS:

• Strong relationship-building and customer service skills

• Ability to work adaptably with colleagues, stakeholders, and volunteers

• Creative problem-solving skills and the ability to manage multiple priorities

• Strong attention to detail

• Proficiency with Microsoft Office and/or point-of-sale software

• Commitment to contributing to an inclusive, anti-oppressive work environment

• Strong interest in the cultural sector and/or contemporary art

• Previous gallery experience or an interest in learning about gallery operations

• Experience with cataloguing, information management, and/or web content management systems is an asset; training can be provided

HOW TO APPLY:
Please submit a CV and statement of intent summarizing your interest in the position to employment@cagvancouver.org with the subject line “Visitor Services Coordinator application.” Statements of intent may be submitted as a cover letter, video, audio recording, or slideshow/presentation. Applications are preferred electronically. If accommodation is required at any point during the application or hiring process, contact contact@cagvancouver.org. The application deadline is February 13, 2026, at 5pm PST. This is a union position.

REMUNERATION:
$28.53/hour (minimum)