Cultural Services Assistant
/ORGANIZATION:
District of West Vancouver
DEADLINE:
Nov. 28, 2025
ORGANIZATION DESCRIPTION:
Located on the traditional, ancestral, and unceded lands of the Musqueam, Squamish, and Tsleil-Waututh Nations, West Vancouver is a vibrant community on the North Shore and home to parks, beaches, and diverse sports, recreation, and arts amenities. The District seeks employees with a passion for public service who share its commitment to creating a complete, inclusive, and livable community. Its dedicated staff deliver services, operate facilities, and run programs that enhance the well-being of the community.
WEBSITE:
http://westvancouver.ca
JOB DESCRIPTION:
The District of West Vancouver is currently seeking a permanent full-time Cultural Services Assistant to perform a variety of customer service and management support duties within the Cultural Services Department. This is an on-site position.
RESPONSIBILITIES:
This position is responsible for:
Providing administrative and clerical support to the management team, including drafting and processing correspondence, managing calendars, responding to public inquiries, conducting basic research, creating and updating statistics and performance measures, filing and organizing departmental records, ensuring the department webpage is up to date, and completing reports and forms.
Providing administrative and clerical support to working groups, boards, and committees, including coordinating meeting arrangements, preparing agendas and supporting materials, and taking, editing, transcribing, and distributing minutes.
Assisting with report writing and other communications, including Council Reports, which require strong writing skills, attention to detail, and a high level of accuracy.
Processing and proof-reading a variety of documentation, including spending reports, user statistics, work plans, and other records.
Handling room booking requests for staff and committees.
Handling public inquiries, including occasional conflict resolution.
Assisting with Cultural Services special events, public art projects, the Awards Program, and the Community Grants Program (including managing an online grants software program).
Booking weddings in parks.
Performing other related duties as required.
QUALIFICATIONS:
The preferred candidate will possess:
Excellent customer service skills to effectively interact with the public and staff members.
Excellent written and verbal communication skills with strong attention to detail and proofreading accuracy.
Demonstrated conflict resolution skills.
Knowledge of business English, office practices, and administrative procedures.
Strong computer skills, with thorough knowledge of Microsoft Office (Excel, Word, Outlook, and PowerPoint).
Ability to work effectively as part of a team.
Experience with grant program software (Foundant), SharePoint, and recreation management software (Active Net) is considered an asset.
The successful candidate must supply a Police Information Check.
HOW TO APPLY:
Please visit the District of West Vancouver’s Career Centre at westvancouver.ca/careers to apply for this position.
REMUNERATION:
$31.48 per hour (This position has a pay structure with five steps that increase annually.)
