Administration and Communications Coordinator
/Organization:
Firehall Arts Centre
Deadline:
August 15, 2025
Organization Description:
With over forty years of weaving diverse storytelling into the fabric of Greater Vancouver, the Firehall Arts Centre is where stories come alive—through theatre, dance, music, interdisciplinary work, and the visual arts. The Firehall embraces its mission to enrich lives and expand minds through the arts.
A unique cultural institution in British Columbia, the Firehall presents a season of eight to twelve theatre and dance productions and presentations, with typically over 200 performances per year. Located in the city-owned heritage fire station built in 1906, the Firehall’s intimate black box theatre, along with its outdoor courtyard performance area and rehearsal studio, has served to support innovative, eclectic, and thought-provoking theatre productions, as well as cutting-edge dance performances.
The Firehall is proud to support emerging and established performing artists and companies, and strives to program work that is inclusive, culturally rich, and reflective of the many voices and perspectives in Canada.
Website:
http://firehallartscentre.ca
Job Description:
The Administration and Communications Coordinator is a key member in the daily administration and communications of the Firehall Arts Centre and is an integral support to the management and the organization of the facility.
Reporting to the Senior Management Team of the Artistic Producer and General Manager, this position provides the perfect opportunity for individuals to gain a broad knowledge of the operations of a vibrant producing and presenting performing and visual arts centre.
This is a full-time position working 35 hours a week, Monday through Friday, 9:00 AM to 5:00 PM, and is a salaried position of $40,000 to $44,000 dependent on experience.
Responsibilities:
General Administrative Duties
Assist Artistic Producer (AP) and General Manager (GM) as requested in general administrative duties
Additional duties as requested in support of the day-to-day operations of the Firehall Arts Centre
Office Coordination/Reception
Serve as receptionist by answering calls, taking messages, and directing inquiries
Open the office daily and check voicemail; forward messages appropriately
Greet and direct in-person visitors
Manage the info@firehallartscentre.ca and accounting email inboxes, directing as needed
Sort printed mail and respond to correspondence as requested
Facilitate deliveries and general building access; forward facility issues to GM
Support GM in coordinating studio rentals
Ensure voicemail is up to date, phones are operational
Process and track donation receipts, including annual receipts for monthly donors
Prepare and submit bank deposits (bar, box office, rentals, donations)
Marketing
Assist Director of Development and Senior Management Team with promotional initiatives
Support social media, print material orders and distribution
Contribute to outreach and engagement efforts
Maintain WordPress website and update digital sign
Assist in creating and distributing newsletters (minimum bi-weekly)
Assist with in-house design (e.g., fundraising, donor support programs)
Coordinate and create show programs for productions
Maintain archives, print and file previews, reviews, and print media annually
Box Office
Cover box office duties when staff unavailable (including weekday matinees)
Answer calls and process in-person/phone ticket sales using Spektrix
Check box office email and respond as needed
Liaise with pass holders, groups, and members
Manage invitation lists, RSVPs, and media reserves with Publicist and Director of Development
Review and update invitation lists for each production in consultation with Senior Management
Qualifications:
Strong interpersonal, verbal, and written communication skills
Enthusiasm for the performing arts
Ability to thrive in a busy arts organization with a small team
Familiarity with Vancouver’s arts and non-profit sector an asset
Knowledge of Sage 50, WordPress, Adobe InDesign, and Spektrix an asset
Proficient in Windows, Excel, and Microsoft Word
Post-secondary education in arts management or relevant experience an asset
Strong multitasking, prioritization, and follow-through skills
Highly organized, detail-oriented, and self-motivated
The Firehall Arts Centre is committed to equality, inclusion, and diversity and welcomes applications from members of underrepresented communities.
How to Apply:
To apply, send a resume and cover letter to:
Jessica Gerlach, General Manager
📧 gm@firehallartscentre.ca
All submissions will be acknowledged, but only those selected for an interview will receive a detailed response.
Deadline for applications is Friday, August 15, 2025.
Remuneration:
$40,000–$44,000 per annum, based on experience.
Contact Name:
Jessica Gerlach
Contact Email:
gm@firehallartscentre.ca
Contact Phone:
(604) 689-0691
