Heritage Program Supervisor (CSA 5)

ORGANIZATION:
City of Surrey

DEADLINE:
Until Filled

ORGANIZATION DESCRIPTION:
Located on the unceded and ancestral lands of the Salish peoples, including the q̓icəy (Katzie), q̓wɑ:n̓ƛə̓ n̓ (Kwantlen), and Semiahma (Semiahmoo) Nations, the City of Surrey is a globally recognized leader in building vibrant, sustainable communities. The City of Surrey’s Parks, Recreation and Culture Department is seeking a dynamic, collaborative, and innovative Heritage Program Supervisor (CSA 5) at the Historic Stewart Farm, a vibrant heritage site located within Elgin Heritage Park, along the Nicomekl River. This Regular Part-Time position reports to the Coordinator of Heritage Programs and is an integral part of the team that delivers high-quality educational programming, special events, and a one-of-a-kind heritage experience.

WEBSITE:
https://www.surrey.ca

JOB DESCRIPTION:
The Heritage Program Supervisor will lead the planning, delivery, and evaluation of heritage programming at the Historic Stewart Farm. This role involves supervising staff, instructors, and volunteers, supporting annual planning, overseeing collections, and ensuring high-quality visitor experiences. The successful candidate will play a key role in delivering heritage programs, events, and outreach initiatives while promoting best practices in museum operations.

RESPONSIBILITIES:

  • Plan and deliver curriculum-based school programming.

  • Support annual planning and lead the delivery of services, including educational programs, public programs, special events, day camps, and outreach initiatives.

  • Write copy for registered programs and related initiatives.

  • Support visitor experience.

  • Oversee the acquisition and use of the Teaching Collection and Costume Collection.

  • Liaise with City colleagues regarding other curriculum-based programs.

  • Supervise and schedule staff, instructors, and volunteers.

  • Monitor revenues and expenses within assigned budgets.

  • Maintain and update program data in the PRC Management System.

  • Support site and workplace safety and security.

  • Liaise with marketing staff to promote programs and events.

  • Record accurate statistics and produce various reports as requested.

QUALIFICATIONS:

  • Completion of Grade 12 supplemented by a degree/diploma in a discipline relevant to the specialty from a recognized post-secondary institution plus two years progressively responsible experience in the area of specialty, including supervision, OR an equivalent acceptable combination of training and experience.

  • Valid BC Driver’s License.

  • Current Emergency First Aid and CPR certificate (or acceptable equivalent).

  • Consent to disclosure of Criminal Record information.

  • Experience working in a heritage or museum setting is an asset.

  • Demonstrated experience developing and delivering a wide range of heritage programs.

  • Confidence speaking in front of audiences of various sizes.

  • Sound knowledge of the BC school curriculum.

  • Exceptional customer service skills.

  • Strong written and oral communication skills.

  • Experience working collaboratively with staff, volunteers, affiliated groups, and community partners.

  • Knowledge of the Calls to Action of the Truth and Reconciliation Commission and the United Nations Declaration on the Rights of Indigenous Peoples, and how they relate to the museum/heritage sector.

  • Knowledge of best practices for museum/heritage operations.

HOW TO APPLY:
Applicants must complete a Police Information Check with a Vulnerable Sector Check. Successful applicants must provide proof of qualifications. Applications should be submitted through the City of Surrey’s official careers page.

REMUNERATION:
Hourly Rate: $32.04, Pay Grade: Schedule D

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