Marketing and Outreach Coordinator
/ORGANIZATION:
The Cultch
DEADLINE:
September 12, 2025
ORGANIZATION DESCRIPTION:
For 52 years, The Cultch has presented unforgettable theatre, dance, circus and music, bringing world-class local, national and international presentations to thousands of patrons each year. In addition, we have a vibrant rental clientele and a unique Youth Program, extending our community reach. Located just off Commercial Drive, The Cultch is also a great place to work. Our team members include people like you—enthusiastic, innovative, passionate, detail-oriented and energetic—who have a love and knowledge of the contemporary performing arts in all forms and delight in sharing this passion.
The Cultch operates three theatres: the Historic Stage and Vancity Culture Lab at The Cultch on Venables Street and the York Theatre on Commercial Drive. We believe you’ll find our high-performance culture personally fulfilling, professionally challenging, and artistically rewarding. Join our team and share our vision of a future filled with the best that contemporary art has to offer.
WEBSITE:
https://thecultch.com/
JOB DESCRIPTION:
Reporting to the Marketing and Communications Manager, the Marketing and Outreach Coordinator supports the implementation of The Cultch’s marketing, communications, and outreach initiatives. This position is a dynamic blend of marketing, media relations, and community outreach. The Coordinator plays a key role in creating and executing marketing campaigns, developing engaging content, and sustaining meaningful relationships with community partners. Through innovative outreach initiatives, cross-promotions, and collaborative partnerships, this role helps maximize awareness, audience engagement, and community impact. The Coordinator also represents The Cultch at performances and events, strengthening ties with patrons, press, and partners. This position primarily works at our offices on Venables Street in Vancouver. Hybrid or occasional remote work may be available. This is a full-time permanent position. Some evening and weekend work is required to support performances, opening nights, and community events.
RESPONSIBILITIES:
Marketing, Media & Content Creation
Write, edit, and schedule engaging content for advertising, social media platforms, and e-newsletters.
Support creation of promotional materials, video content, and photography to document community engagement activities.
Coordinate distribution of marketing materials to targeted audiences.
Submit show information to online event listings, calendars, and blogs.
Support the Patron Development Manager with strategic pricing, patron campaigns, and demand management initiatives.
Proof, edit, and align communications (digital, print, media) with The Cultch’s brand and messaging.
Community Outreach & Engagement
Build and maintain relationships with like-minded organizations and community partners.
Develop and implement community engagement plans for upcoming productions.
Administer complimentary ticket distribution through The Cultch Connects program.
Coordinate traditional Indigenous welcomes by liaising with Elders or Knowledge Keepers.
Set up lobby tables, cross-promotional opportunities, and outreach kits for community partners.
Serve on The Cultch’s Accessibility Committee to support inclusive programming and outreach.
Promote shows to diverse audiences, ensuring accessibility and engagement.
Media & Public Relations
Pitch and engage media through email and phone, arranging and facilitating requests.
Write and edit press releases and media kits.
Coordinate special invitations to opening nights, working with the box office to invite press, donors, funders, sponsors, politicians, artists, and community members.
Attend opening nights and events to represent The Cultch and build relationships with press and partners.
Gather and organize media reports and outreach results for grants and funding applications.
Administrative & Support
Track and report on marketing and outreach initiatives, including audience feedback and media coverage.
Maintain community invite lists and marketing connection lists.
Collaborate across departments (Patron Development, Partnerships, Box Office, Youth Programs, Operations) to ensure alignment of communications and outreach strategies.
QUALIFICATIONS:
Demonstrated experience in marketing, outreach, communications, or related fields.
Passion for arts, culture, and community engagement.
Strong interpersonal skills and ability to build positive relationships with diverse communities.
Excellent writing, editing, and communication skills.
Experience with digital marketing, content creation, and social media platforms.
Ability to balance multiple priorities with attention to detail.
Self-motivated, adaptable, and collaborative.
Familiarity with arts marketing and ticketing systems is an asset (Spectrix, WordPress, Google Ads, etc.).
Knowledge of or interest in accessibility, equity, and inclusive engagement practices is an asset.
HOW TO APPLY:
If this sounds like you, please send your resume and cover letter (including availability and references) to hiring@thecultch.com with “Marketing and Outreach Coordinator” in the subject line. The Cultch is committed to an accessible, safe, and inclusive environment. We respect, value, and celebrate the diverse experiences of each person and actively encourage everyone to consider joining our team. Applications from equity-seeking groups are particularly encouraged. Accommodation will be provided throughout the recruitment process to applicants with disabilities. We thank all applicants for their interest in working at The Cultch, but only those selected for an interview will be contacted.
REMUNERATION:
Salary range: $57K to $60K, commensurate with experience. An extended health and dental plan is available after a 3-month probationary period.
