Venue Box Office Representative
/ORGANIZATION:
PuSh International Performing Arts Festival
DEADLINE:
Nov. 9, 2025
ORGANIZATION DESCRIPTION:
The PuSh International Performing Arts Festival is Vancouver’s signature mid-winter cultural event, taking place each January in theatres and venues across the city. PuSh presents groundbreaking contemporary works of theatre, dance, music, and multimedia by acclaimed local, national, and international artists. Learn more at pushfestival.ca.
WEBSITE:
http://pushfestival.ca
JOB DESCRIPTION:
Reporting directly to the Patron Services and Administration Manager, the Venue Box Office Representative is responsible for transporting and setting up box office equipment at festival venues, selling tickets, and issuing will call at 2026 PuSh Festival shows. The Venue Box Office Representative provides professional support to the Patron Services Manager and Box Office Coordinator and acts as an advocate of the PuSh International Performing Arts Festival Society to arts professionals, stakeholders, and the community at large.
Highlights of the Position:
Compensation: $25 per hour
Flexible hours: 4–10 shifts of 2–4 hours during the period January 22–February 8
Estimated Contract Hours: 18–30
Temporary Contract
Key Dates
Application deadline: November 9, 2025
Interviews begin: November 17, 2025
Box Office Orientation: December 2025
Accessibility Training: January 2026
Box Office Training Sessions: Early January 2026
2026 PuSh Festival: January 22–February 8
RESPONSIBILITIES:
Participate in Accessibility Training facilitated by the Accessible PuSh Coordinator
Attend box office orientation and training sessions
Transport and set up box office equipment at festival venues
Print and issue will call tickets
Sell tickets at festival venues before shows
Uphold all PuSh box office and ticketing policies
Act as PuSh point of contact for Venue Volunteers and train them in necessary ticketing processes, including ticket scanning
Ensure the highest possible level of customer service in all box office transactions
Participate in the Festival and other related activities as necessary
QUALIFICATIONS:
Attributes We Seek:
Enthusiasm for connecting audiences with transformational art experiences
Strong organizational and problem-solving skills
Adaptability and ability to stay calm under pressure
Willingness and availability to work evenings and weekends as required by the festival
Candidate’s Experience:
Box office experience, including use of ticketing software
Customer service experience
Exceptional Candidates Will Have:
Experience with the Spektrix database and ticketing system
Comfort working with Mac computers
A valid Class 5 driver’s license (preferred but not required)
HOW TO APPLY:
Interested candidates are encouraged to contact hr@pushfestival.ca with any questions about the position or to request further information. To apply, please send a cover letter stating your interest, along with a résumé or CV (maximum two pages) outlining relevant professional experience. Applications will be accepted until the deadline of November 9, 2025.
REMUNERATION:
$25 per hour
