Program Delivery Specialist
/ORGANIZATION:
Banff Centre for Arts and Creativity
DEADLINE:
Until a suitable candidate is found
ORGANIZATION DESCRIPTION:
Founded in 1933, Banff Centre for Arts and Creativity is a learning organization built upon an extraordinary legacy of excellence in artistic and creative development. What started as a single course in drama has grown to become the global organization leading in arts, culture, and creativity across dozens of disciplines. From our home in the stunning Canadian Rocky Mountains, Banff Centre for Arts and Creativity aims to inspire everyone who attends our campus – artists, leaders, and thinkers – to unleash their creative potential.
WEBSITE:
http://www.banffcentre.ca/careers
JOB DESCRIPTION:
Banff Centre for Arts and Creativity aims to inspire everyone who attends our campus – artists, leaders, and thinkers – to unleash their creative potential.
We acknowledge, with deep respect and gratitude, our home on the side of Sacred Buffalo Guardian Mountain. In the spirit of respect and truth, we honour and acknowledge the Banff area, known as “Minhrpa” (translated in Stoney Nakoda as “the waterfalls”) and the Treaty 7 territory and oral practices of the Îyârhe Nakoda (Stoney Nakoda) – comprised of the Bearspaw, Chiniki, and Goodstoney Nations – as well as the Tsuut’ina First Nation and the Blackfoot Confederacy comprised of the Siksika, Piikani, Kainai. We acknowledge that this territory is home to the Shuswap Nations, Ktunaxa Nations, and Métis Nation of Alberta, Rockyview District 4. We acknowledge all Nations who live, work, and play, help us steward this land, and honour and celebrate this place.
The Opportunity
The Program Delivery Specialist (PDS) supports strategic and execution objectives of program design and delivery by interpreting and operationalizing program delivery requirements for all Banff Centre programming assignments and portfolios in the Leadership area.
Working closely with Program Managers and Directors, the PDS provides logistical, administrative, and operational support throughout the delivery cycle of all Banff Centre programs. The PDS interprets program needs—technical, creative, classroom design, informational design—and collaborates with internal and external teams to secure and schedule necessary resources.
The PDS works with all departments, clients, teams, and faculty to facilitate and organize program delivery requirements and to ensure accuracy and excellence in all learning materials, platforms, and resources (both print and digital).
RESPONSIBILITIES:
Collaborate with Program Managers, Directors, and Production and Presenting teams to provide logistical and administrative support for program-related events such as faculty and participant presentations, readings, open studios, performances, and concerts
Assess leadership program and special project needs and plan daily program delivery requirements
Oversee technology, software, and digital platforms used for program delivery in collaboration with IT
Provide leadership to coordinator team for delivery of digital and print materials, platforms, and cultural or ceremonial sessions
Curate the faculty and participant experience in digital and on-campus learning spaces; plan and troubleshoot all setup needs
Communicate logistical and artist care requirements via Group Resume Forms and Banquet Event Orders; verify room and venue bookings
Maintain and update program schedules as created by faculty and Program Managers
Manage administrative tasks related to sourcing, procurement, purchasing, payments, and financial reconciliation
Act as liaison with program participants, faculty, special guests, and other departments
Provide exceptional customer service and proactive problem-solving
QUALIFICATIONS:
Minimum 5 years of experience in project or event production environments, preferably in a post-secondary or client service setting
University degree in a related discipline such as Humanities or Arts Administration, or equivalent experience
Advanced skills in InDesign and informational design
Strong project/production scheduling abilities
Proven ability to work independently and collaboratively, with creative problem-solving skills
Experience working with a broad range of artists and faculty
Ability to perform well under pressure and shift priorities as needed
Strong project management skills with capacity to manage multiple projects
Excellent organizational and time management skills
High level of reliability and self-motivation
Proficient in Microsoft Office, especially Excel
Comfortable with online platforms, databases, and custom software
Adaptable to new technologies and digital platforms
Special Requirements
This position follows a rotating schedule and includes evenings and weekends, depending on program activity.
Employment Terms and Benefits
Unionized salaried support staff position under CUPE 4318 with a 6-month probation period
Annual salary: $61,464.00 to $64,521.60 based on 40 hours per week
Benefits through Alberta Blue Cross and defined benefit pension plan
Benefits of working at Banff Centre include:
Transitional staff housing options (based on availability)
Hybrid work environment (3 days in-office, 2 remote)
Professional development opportunities
Employee Assistance Program
Health care spending account
Staff cafeteria and restaurant discounts
Onsite fitness facility at a discounted rate (first month free)
HOW TO APPLY:
To apply, please visit this link. Applications will be accepted until a suitable candidate is found. Candidates offered a position must obtain a criminal record check verifying a clear record prior to final offer. Candidates must be legally eligible to work in Canada; Banff Centre is unable to assist in obtaining Canadian work authorization.
REMUNERATION:
$61,464.00 – $64,521.60 annual salary
Contact Name:
Ryan Waller
Contact Email:
careers@banffcentre.ca
